PRIVACY POLICY
Pristine Pools, LLC · 715 Washington Ave, Bridgeville, PA 15017 · PA HIC #PA128902
Effective date: August 17, 2026
WHO WE ARE
Pristine Pools, LLC (“Pristine Pools,” “we,” “us”) is a licensed swimming pool contractor serving the Pittsburgh, Pennsylvania area. This policy describes how we collect and use information when you visit pristinepoolspgh.com, contact us, or become a customer.
INFORMATION WE COLLECT
We collect information you provide directly: your name, phone number, email address, property address, and details about your project or service request when you submit our contact form, call, text, or email us, or become a customer. Our website may also collect standard technical information (such as browser type and pages visited) through routine analytics.
HOW WE USE IT
We use your information to respond to your inquiries, provide estimates, schedule and perform work, send service-related communications, process payments, and operate our business. We do not sell your personal information.
TEXT MESSAGING (SMS)
If you provide your phone number through our website contact form, by phone, or in writing, we may send you conversational, service-related text messages: replies to your inquiries, appointment and technician-arrival notifications, and project updates.
• We do not share mobile phone numbers or SMS opt-in consent with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data will not be shared with third parties.
• Message frequency varies based on your service and inquiries.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message. Reply HELP for help, or call us at 412-818-6546.
SHARING OF INFORMATION
We share information only as needed to run our business: with service providers who process it on our behalf (for example, our payment processor and messaging provider), with subcontractors solely as needed to perform your project, and where required by law. We never sell customer information, and as stated above, mobile numbers and texting consent are never shared for marketing.
PAYMENTS
Card payments are processed by Stripe on Stripe’s secure systems. We do not store your card numbers.
DATA RETENTION & YOUR CHOICES
We keep project and customer records as long as needed for warranties, legal, and business purposes. You may contact us at any time to ask what information we hold about you, request a correction, or request deletion where the law allows: pristinepoolspgh@gmail.com or 412-818-6546.
CHILDREN
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
CHANGES
If we update this policy, we will post the new version here with a new effective date.
CONTACT
Pristine Pools, LLC · 715 Washington Ave, Bridgeville, PA 15017 · 412-818-6546 · pristinepoolspgh@gmail.com
